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SOURCE ANCILE Solutions, Inc.
Recognized for Excellence in Innovation, Best Use of Technology and Relationship Management Solution
LAS VEGAS, Feb. 28, 2013 /PRNewswire/ -- ANCILE Solutions, Inc., a global provider of best-in-class learning and performance software solutions to more than half of the Fortune 100, has been awarded with 3 Bronze People's Choice Stevie® Awards for Sales & Customer Service in the following categories: Innovation in Customer Service, Best Use of Technology in Customer Service, and Relationship Management Solution. ANCILE's Global Support and Hosting Services were selected as a finalist for 3 of the 4 categories submitted.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.
"ANCILE is proud to be recognized and share the company of such dynamic customer support programs and teams," said Frank Lonergan, CEO of ANCILE Solutions. "The Stevie Awards are an incredible honor, and we are humbled by the quality of the other distinguished organizations across business sectors. It's gratifying that others in the industry continue to acknowledge us for the work done in conjunction with our clients and partners."
More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of 10% over 2012. Entries were considered in 30 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.
"From our perspective this was the most successful Stevie Awards for Sales & Customer Service yet," said Michael Gallagher, president and founder of the Stevie Awards. "Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. Judges have told me how impressed they were with the success stories they reviewed this year. All of this year's Stevie Award winners are truly deserving."
ANCILE's Global Support and Hosting Services currently help to provide over 3,500 customers with world-class service. The team's innovative value-add proactive support service and effective dialogue are instrumental to the success of ANCILE's business and overall relationship with customers.
"There's a growing demand for collaboration management and operational visibility, which drives companies to seek out the most powerful ERP solutions available," said Dave Baca, VP of Global Support and Hosting Services. "We began refining our Global Support organization with new technologies back in 2010, with the idea of building a proactive service for our customers. To date, we've seen great reception from ANCILE's customers and we plan to continue these efforts in 2013."
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About ANCILE Solutions, Inc.
ANCILE Solutions, Inc. is a global software solutions company specializing in the development and support of learning and performance products. ANCILE products support mission-critical business applications by providing solutions that increase employee productivity and proficiency. ANCILE products are used across all industries by over 3,500 customers and 17 million users in 88 countries. ANCILE customers include more than half of the Fortune 100. ANCILE develops, sells, supports, and services ANCILE uPerform™, ANCILE uPerform™ Express, ANCILE uAlign™, ANCILE uLearn™, ANCILE uBenchmark™, and ANCILE Info Pak™. ANCILE is headquartered in Elkridge, Maryland. For additional information, please visit www.ancile.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
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