911 dispatchers get training on suicide prevention - KSWO, Lawton, OK- Wichita Falls, TX: News, Weather, Sports. ABC, 24/7, Telemundo -

911 dispatchers get training on suicide prevention

Posted: Updated:

Amarillo, Texas  - Local 911 dispatchers agree, suicide rates have increased.

We all know to call 911 in an emergency, like a fire or car accident. But, local dispatcher say they are seeing more suicide callers.

This week they came together for crisis intervention training. A main topic of that training was suicide prevention. Those in attendance learned new approaches to better serve callers.

Instructor, Kevin Willett with Public Safety Training Consultants spoke today about how to better connect to the person in crisis on the other end of the phone. Willett says 911 dispatchers play an important role in preventing suicide.

"Absolutely vital. We're America's lifeline. Right now with returning military with post traumatic stress, with people losing their homes with the economy, and with the job market the way that it is there's a lot of depression and sadness. People know they can call our number and we can help them. We can get referrals. We can get anything that we can to help them through a really tough time," Willett says.

Other topics in the week long class included other crisis calls and avoiding complacency. Those in attendance say they are walking away able to better serve the community.

  • Local NewsLocal NewsMore>>

  • Students learn about the life cycle through butterflies

    Students learn about the life cycle through butterflies

    Thursday, April 24 2014 4:11 PM EDT2014-04-24 20:11:37 GMT
    Kindergartners at Pat Henry Elementary School were all a flutter Thursday morning when they released butterflies.
    Kindergartners at Pat Henry Elementary School were all a flutter Thursday morning when they released butterflies.
  • Okla. House passes abortion clinic standards bill

    Okla. House passes abortion clinic standards bill

    Thursday, April 24 2014 3:59 PM EDT2014-04-24 19:59:22 GMT
    The Oklahoma House has passed legislation to require the state Board of Health to establish standards for abortion providers and clinics, including standards for equipment and supplies that might be needed in a medical emergency.
    The Oklahoma House has passed legislation to require the state Board of Health to establish standards for abortion providers and clinics, including standards for equipment and supplies that might be needed in a medical emergency.
  • SkyWARN 7 Forecast

    SkyWARN 7 Forecast

    Thursday, April 24 2014 2:39 PM EDT2014-04-24 18:39:04 GMT
    Winds Quieting Down This Evening...
    Winds Quieting Down This Evening...
Powered by WorldNow
KSWO-TV, 1401 SE 60th Street
Lawton, OK 73501

Telephone: (580) 355-7000
Fax: (580) 357-3811
Email: news@kswo.com

All content © Copyright 2000 - 2014 Worldnow and KSWO. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.