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Family's apartment affected by flooding

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LAWTON, Okla._Recent snow and freezing temperatures are a contributing factor to digressing living conditions at a Lawton apartment complex.

7News recently received a call about the flooding and living conditionS inside an apartment near NW Lindy Avenue and Sheridan Road.

A ceiling had recently collapsed in a vacant apartment at the Cornerstone Apartments, and that caused subsequent flooding to the apartment beside it where a family is living.

The family told 7News they tried calling their realtor, ERA Johnny Owens, but no one would answer or return their phone calls.

Upon arrival, one could see into the apartment where the roof had collapsed. There was a great deal of water on the floors. The ceiling had all but crumpled to the ground.  There was so much water coming from that apartment that you could see it outside on the brick. 

Seventh grader Brendan Alexander lives with his sister in the apartment beside the unit with the collapsed ceiling.

His family tried calling their realtor to help.

"Yesterday, we looked in here. We saw all of the water and stuff and then we went to the back the roof had fallen in. My sister tried to call, and the people they weren't answering the phone. The cell phone number they gave us, it wasn't even on," said Brandon.

His sister's bedroom, the bathroom, and some of the living room were all flooded for about two days. Brendan said that it wasn't just a little bit of water. There was so much water, it came up to his ankles.

"This much water, you could feel your foot, like all the way to up here," said Brandon.

7News Reporter Sid Starnes called the broker for ERA Johnny Owens about the flooded apartment to see what they were doing to help the residents affected.

She told 7News that she was with customers and that it will have to wait till tomorrow for her to talk to us.

Brandon Alexander had a different opinion when I explained she told me that the problem could wait.

"Why? That's dumb.  She doesn't think about anyone else," said Brandon.

Other neighbors had similar complaints about not being able to reach their landlord. 

They also complained about a heavy pest and mold problem that makes it uncomfortable to live in their apartments.

At some point Sunday, a water extraction crew was called to get the water out. However, it seemed to be only a temporary fix. The broker provided no timetable for when the conditions would be fixed for the residents.

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