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SOURCE The Residences at W Hollywood
HOLLYWOOD, Calif., April 23, 2014 /PRNewswire/ -- The Residences at W Hollywood has recruited a key Starwood executive to take over Residential services. Juan Molina, who has been named Director of Residential Services, comes from the award-winning St. Regis, Mexico City.
"We are fortunate to have been able to attract Juan to our organization. He brings a pedigree of customer service and residential operations that is rare in the L.A. Market," said Ron Barnes, owner representative, The Residences at W Hollywood.
Molina's role is to institute elevated service offerings and ensure flawless delivery of 24-hour residential services and amenities offered to owners of the 143 homes in the private residential tower that adjoins the W Hollywood hotel tower at Hollywood and Vine.
"One of the primary benefits of living at The Residences at W Hollywood is the extensive array of services designed to make life easy. We help homeowners make the best use of their time by assisting with everything from housekeeping and grocery stocking to car maintenance, pet care and entertaining so they can concentrate on enjoying time with family and friends," said Barnes.
"As we approach sold-out status, we want to continue to deliver our homeowners a refined level of comfort and convenience. Juan, who joins us after nearly three years in this role with Starwood's St. Regis in Mexico City, will orchestrate ongoing enhancements that introduce a superior level of care, including engaging special events and comprehensive range of service not seen in Los Angeles."
Molina brings extensive experience to his new role with The Residences at W Hollywood, having joined the Mexico City St. Regis in 2011 to oversee all residential services, including expert coordination with all hotel departments, such as Housekeeping, Food & Beverage, Catering, Transportation, Engineering and Security.
Prior to that, he directed training and development for hospitality and tourism employees for a joint venture with the Inter-American Bank of Development and Riviera Maya Tourism Association in Playa del Carmen, Mexico. Previously, Molina served as Deputy Director of the Mexico Tourism Office in New York. Fluent in English and Spanish, he was educated in the U.S., Europe and Mexico and holds degrees in business and finance, including a degree in International Business Administration from the Institute of Technology in Monterrey, Mexico.
Special at-home amenities at The Residences at W Hollywood include a residents-only private Rooftop Park with Wet® Deck pool and cabanas, dog park, SWEAT® Fitness center, and outdoor kitchen and dining areas, all with views of the Hollywood Hills and the downtown skyline; the made-for-life-in-Hollywood, state-of-the-art Screening Room, and The Living Room, a loft-like lobby sanctuary for receiving guests, relaxing and entertaining that's also home to the residential concierge, doorman and valet.
All residents enjoy preferred access to W Hollywood Hotel services and amenities, including owner discounts at BLISS® Spa and Delphine restaurant; preferred rates for hotel guest room, private event and meeting room reservations at W Hotels worldwide; 24-hour signature W Whatever/Whenever® and Wheels® services, and an extensive a la carte menu of in-residence services designed to make life simple, including dining; housekeeping; dry cleaning, laundry and alterations; grocery shopping and delivery; pet care and grooming; transportation and car detailing; and personal fitness training.
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