Fire chief: More training planned after dispatcher hung up - KSWO 7News | Breaking News, Weather and Sports

Fire chief: More training planned after dispatcher hung up

By RUSSELL CONTRERAS and TERRY TANG
Associated Press

ALBUQUERQUE, N.M. (AP) - The Albuquerque Fire Department will undergo more training after a dispatcher told a 911 caller trying to help a shooting victim who later died to "deal with it yourself."

Fire Chief David Downey told reporters Wednesday that the department will start giving crisis intervention training to all firefighters and dispatchers next week.

A recording made public this week revealed that dispatcher Matthew Sanchez hung up on 17-year-old Esperanza Quintero, who was seeking help for a friend shot in June. Police say 17-year-old Jaydon Chavez-Silver later died.

Sanchez had sent an ambulance before hanging up, and it arrived within minutes. He resigned Tuesday, and efforts to reach him have been unsuccessful.

Downey called Sanchez's conduct "egregious" and said the department has notified the New Mexico agency governing emergency medical licenses.

Copyright 2015 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

  • Local NewsNewsMore>>

  • Hometown hero Harper wins thrilling HR Derby over Schwarber

    Hometown hero Harper wins thrilling HR Derby over Schwarber

    Monday, July 16 2018 10:47 PM EDT2018-07-17 02:47:41 GMT
    Tuesday, July 17 2018 9:05 AM EDT2018-07-17 13:05:10 GMT
    Washington Nationals Bryce Harper (34) reacts to his winning hit during the Major League Baseball Home Run Derby, Monday, July 16, 2018 in Washington. (AP Photo/Alex Brandon)Washington Nationals Bryce Harper (34) reacts to his winning hit during the Major League Baseball Home Run Derby, Monday, July 16, 2018 in Washington. (AP Photo/Alex Brandon)

    Harper thrills home crowd and father by winning Home Run Derby over Schwarber 19-18.

    Harper thrills home crowd and father by winning Home Run Derby over Schwarber 19-18.

  • US arrests, accuses woman of acting as Russian agent

    US arrests, accuses woman of acting as Russian agent

    Monday, July 16 2018 4:09 PM EDT2018-07-16 20:09:37 GMT
    Tuesday, July 17 2018 9:04 AM EDT2018-07-17 13:04:41 GMT
    (AP Photo/Markus Schreiber). U.S. President Donald Trump, left, listens to Russian President Vladimir Putin during a press conference after their meeting at the Presidential Palace in Helsinki, Finland, Monday, July 16, 2018.(AP Photo/Markus Schreiber). U.S. President Donald Trump, left, listens to Russian President Vladimir Putin during a press conference after their meeting at the Presidential Palace in Helsinki, Finland, Monday, July 16, 2018.

    Federal authorities have arrested a Russian woman accused of conspiring to infiltrate American political organizations at the direction of a senior Kremlin official.

    Federal authorities have arrested a Russian woman accused of conspiring to infiltrate American political organizations at the direction of a senior Kremlin official.

  • Trump returns from summit with Putin to forceful criticism

    Trump returns from summit with Putin to forceful criticism

    Tuesday, July 17 2018 12:20 AM EDT2018-07-17 04:20:06 GMT
    Tuesday, July 17 2018 9:04 AM EDT2018-07-17 13:04:26 GMT
    (AP Photo/Pablo Martinez Monsivais). U.S. President Donald Trump speaks with Russian President Vladimir Putin during a press conference after their meeting at the Presidential Palace in Helsinki, Finland, Monday, July 16, 2018.(AP Photo/Pablo Martinez Monsivais). U.S. President Donald Trump speaks with Russian President Vladimir Putin during a press conference after their meeting at the Presidential Palace in Helsinki, Finland, Monday, July 16, 2018.

    Standing alongside Putin, Trump steered clear of any confrontation with the Russian, going so far as to question American intelligence and last week's federal indictments that accused 12 Russians of hacking into Democratic email accounts to hurt Hillary Clinton in 2016.

    Standing alongside Putin, Trump steered clear of any confrontation with the Russian, going so far as to question American intelligence and last week's federal indictments that accused 12 Russians of hacking into Democratic email accounts to hurt Hillary Clinton in 2016.

Powered by Frankly